plumbing advice & tips.

plumbing coffs harbour hot water drains plumber repairs commercial



Pure Flow Plumbing Coffs Harbour are the premier local plumbing company with over 21 years experience working within the plumbing and building industry.


Our success relies on our reputation for providing a friendly, reliable and transparent plumbing service that ensures a high quality of workmanship at competitive prices. We work for individuals, businesses, insurance companies, insurance builders, loss adjusters, property managers, property investors and developers.


Pure Flow Plumbing provides an Emergency 24-7 Service.


Your plumbing doesn't always conform to business hours. For this reason we provide an emergency 24-7 service should you have an emergency in your home or business.


Need help now? Click here to go to our contact page.


our success relies on our reputation.


In essence, Pure Flow Plumbing means high-quality workmanship coupled with responsive management and state-of-the art systems.


As a result, you can expect a great job, a great price and full transparency all the way. And don’t forget, we're available to help you 24/7, 365 days a year.


why choose


pure flow plumbing COFFS HARBOUR


Pure Flow Plumbing provides a complete range of exceptional domestic and commercial plumbing services, including maintenance, repairs, gas fitting and consulting. Our responsive service begins with modern, custom-built management systems that deliver accurate and transparent job management and reporting. All booking, scheduling, reporting and billing is processed through a single online system that reduces paperwork and maximises focus on getting the job done.


The advantages to you, our customer, are many, here are a few examples:


Bore water blues.

Does your property use bore water with copper piping?


If so, you need to read this blog.


Water pipe corrosion is a huge issue across Australia, with leaking or burst pipes causing millions of litres of water to be lost each and every year.


These burst water pipes are mainly due to chemically induced corrosion, caused by compounds and minerals, such as iron, found in hard water.


Bore water is incredibly high in iron and, over time, the iron wears away the internal lining of the copper tube.


This results in the pipe fracturing, as the outside casing becomes extremely thin, almost paper thin!


The best ways to avoid this scenario is to invest in a reasonable water filtration system.


If you’re unsure why your bore water pipes are fracturing, get in touch with us! We can assess the situation and advise the best way forward to resolve the issue.




Author: Pure Flow Plumbing

Created: 16.01.2020

Category: plumbing

Tags: plumbing


How to avoid blocked drains (the right way).

We decided it was time to write a blog about the common issue we see customers having year after year.


Each year we get called out by the same customers with blocked drains. We go out to give the tree roots that are causing their blocked drain a haircut. Each time machinery is used to trim the tree roots and the time between visits starts to get shorter and shorter.


Eventually we are unable to clear the blockage and the drains have to be dug up and replaced.


The best way to avoid this yearly call out is to invest in the use of a drain camera. This way we can identify the cause of the blockage and fix the actual issue, rather than just trimming away at tree roots. Not only will this save you dollars in the long-term (as we won’t have to come out each year!) it will get your drain FIXED. No more problems (most of the time!)


Need some help with a blocked drain? Get in touch!


Author: Pure Flow Plumbing

Created: 08.01.2020

Category: plumbing

Tags: plumbing


Trackers in all our 9 vehicles ensures a prompt express service. Our office has large live TV monitors showing both job and vehicle locations to allow us to keep clients updated on ETA’s. This enables accurate and responsive job scheduling.



We stock vast amounts of stock in every vehicle and at our warehouse. The stock is monitored electronically and updated weekly via the plumber’s iPads. This ensures we always have all plumbing materials to hand.



We take before, after and update pictures of all jobs to give the customers as much information as possible. We also send a separate report with the invoice that details job information and pictures.



Police and Working with Children checks are carried out for all our staff as we work in aged-care and child-care facilities.



We provide extra training for staff for operating machinery, such as excavators, and we have a safety officer attend several toolbox safety meetings throughout the year to provide current advice on safety issues.


All jobs, past and present, are available at a touch of a button for all our plumbers on-site via their iPads. This ensures we have invaluable and immediate access to information on previous job attendances and job history.


our promise.


We know finding a professional and trustworthy plumber in Coffs Harbour can be daunting. Here at Pure Flow Plumbing, we’ve been providing first-class plumbing services in the Coffs Harbour region for over 21 years. Our fleet of 9 fully equipped vehicles and professional plumbers are always ready to assist you 24/7.


We carry out all general domestic plumbing repairs, maintenance, design, upgrades and renovations for bathrooms, kitchens and laundries. We also carry out all services for drainage, hot water, gas fitting, leak detection, roof and guttering repairs and rainwater tanks and pumps throughout the region.

gas fitting.




We carry out a wide range of professional and safe gas fitting and repairs in Coffs Harbour. We provide responsive and cost-effective domestic gas fitting services including repairs, pipe work servicing and installation of gas heaters, gas BBQ's, gas cookers and gas hot water heaters. In addition, these gas fitting services are available for both LPG and natural gas systems. For your complete safety, we also have specialist equipment to detect hard to find leaks.


Who doesn’t want the ease and comfort of instant heat throughout their home? Our gas fitting service can run additional gas pipe and install gas points throughout your property. In addition, this can extend to a handy gas point right up to your BBQ. Not to mention, gas hot water systems provide near economical instant hot water as soon as the tap is turned on and they don’t require a hot water system.


All out gasfitters are fully trained, insured and our work is guaranteed. Moreover, we won’t leave a mess and your home will be treated with respect.


drainage PLUMBER.


We provide a range of drainage services including new drain design and installation. This is applicable to a complete new home system or for home extensions.


For clearing of household blocked drains we use specialised drain clearing equipment to remove tree roots or other obstacles causing blockages. Specifically, our equipment consists of two trailer mounted high pressure drain machines, one electric eel, four CCTV drain cameras of different sizes and specialist pipe locating equipment. Finally, we also have a tip truck and excavator for replacement of pipes where required. In addition, we also carry out the installation of new drainage pipes for storm water and sewage systems.


From blocked toilets, sinks and showers to blocked main sewers, storm water lines and pits, we can repair and, if necessary, upgrade pipes quickly, whilst always guaranteeing our workmanship.




We know finding a professional and trustworthy plumber in Coffs Harbour can be daunting.  Our fleet of 9 fully equipped vehicles and professional plumbers are always ready to assist you 24/7.


We carry out all general domestic plumbing repairs, maintenance, design, upgrades and renovations for bathrooms, kitchens and laundries. We also carry out all services for drainage, hot water, gas fitting, leak detection, roof and guttering repairs and rainwater tanks and pumps throughout the Coffs region.


We provide fully trained tradesman with the experience and know-how to identify and repair your plumbing issue quickly and professionally. Our management team utilises vehicle tracking and iPad reporting enabling us to quickly assign and deploy the most appropriate plumber to get your issue solved in the least time possible. If you need a plumber in Coffs Harbour that’s skilled, courteous, tidy and fully insured, then look no further.


hot water SYSTEM .


By installing a new energy-efficient hot water system in Coffs Harbour you’ll save on your power bill and you could receive a rebate from the government towards the purchase cost. The government are currently offering various rebates for households that change their hot water system in Coffs Harbour for a number of environmentally friendly systems. These include pumped hot water systems and solar hot water systems. Consequently, talk to use first and we’ll discuss your options to save you money.


For more information on the rebates that may be available, click here.


We carry out emergency hot water repairs, replacements, and diagnostics. We know it’s no fun when there’s no hot water so if you suspect your hot water system has failed, call us anytime for prompt action. One of our skilled hot water experts will be with you in a jiffy to sort the problem as quickly as possible. We always carry stock for a selection of replacement systems so we’re sure to have one to suit your needs and budget. Furthermore, we provide all services to both gas and electric systems.


Electric hot water systems typically account for more than one-third of home energy use in New South Wales. That's a huge chunk of your weekly budget. Consequently, our focus is to provide energy efficient systems that are cost effective. These include full solar hot water systems and pumped hot water systems in Coffs Harbour.

rain water.


We’ve been supplying and installing rainwater tanks for many years. Our vast experience means we’re able to inspect and advise on the best type of harvesting system, water tank, pump and pipe configuration that’s best suited to your needs, both domestic and commercial. Clearly, a well designed water tank and harvesting system will maximise rainwater collection and minimise water waste.


We’re also happy to assist clients with gaining their maximum rebate according to state and federal schemes (whilst they are still available).


If you’re connected to town water, the great thing about collecting rainwater from your roof area is not only is it environmentally friendly but it can also save you money with a reduced water bill. A plentiful and free water supply for your garden is a real bonus. If you don’t have town water then it’s imperative to maximise the harvesting of rainwater. We can help with an efficient system design.


We supply and install all kinds of rainwater tanks in Coffs Harbour. These range from below ground concrete tanks to above ground Polyethylene tanks in a range of sizes and colours. In addition, slimline rainwater tanks are great for smaller gardens in town. They still have a reasonable capacity but take up less space. All our rainwater tanks come standard with a leaf strainer, overflow, outlet and gate valve. We can advise and install a water pump that’s appropriate for your situation.



We have the experience and skills to tackle any roofing and guttering issue.


We carry out repairs, maintenance and replacement of defective roof sheeting, guttering and down pipes for homes, garages, sheds and other domestic and commercial properties. In addition, because leaks are not always from an obvious source, we offer an expert leak detection and repair service.


The weather can sometimes get pretty wild here on the Coffs Coast causing substantial damage to roofs and guttering. A call to us means a fast response. Our skilled and licensed roofers will quickly repair or replace your damaged roof or guttering to minimise any further damage and get your property water-tight again. We work for insurance companies, insurance builders, loss adjusters, property managers, property investors and developers, individuals and businesses.

other services.




Pure Flow Plumbing are experts at water leak detection. Obvious leaks like a dripping tap or shower head are annoying enough, but the hidden leaks can be a disaster. These might be from tiny holes in your roof, cracked pipes in your walls or underground leaks that, over time, can cause a lot of damage. Rest assured, we have the experience and the technology to locate and fix them quickly.


Even if a water leak is hidden, you can sometimes see the first signs of a problem. Look for any changes in the flow of your water through a given outlet. Dropping pressure could mean a leak somewhere in the line. Similarly, check for unexpected spikes in your water bill, damp, cold or warm spots near a potentially affected area, and any strange drips or puddles that appear out of nowhere. If you spot any of these signs or have any other reason to suspect a water leak, shut off your water supply and call in the trained experts at Pure Flow Plumbing straight away!





Hot water. We all take it for granted and most people have experienced the shock of jumping into a freezing cold shower! Generally, most electric water heaters last around 16 – 17 years.  If you’d rather get an indication that your hot water system is on the way out, rather than finding out the hard way, then take note of these signs below.



1. Rust Coloured Water – if you see rust coloured water when you turn on the hot water, that is a big factor that your water heater needs replacing.

2. Burn marks – if you’re seeing burn marks above the pipes on the tank cover, this can indicate that the thermostat is towards the end of its life, and the water is getting too hot.

3. Strange Smells – does your hot water have a weird metallic smell? This could signal that your water heater is breaking down and things like grit and flakes are mixing with your water supply.



Are the above happening in your home? Then give us a call today. We specialise in emergency hot water repairs, replacements and diagnostics and one of our technicians will sort your hot water issue as quickly as possible.







Yep, we get it. Cleaning gutters is not the most fun job in the world, and more than likely, you’re pushing that to the very bottom of your ‘to-do’ list. BUT, you really should make it a priority (and if you can’t be bothered, just get a professional to come out and do the job for you).


Why, you ask? Well, in a nut shell, it shortens the life of your gutters. Here’s some more reasons why you need to keep your gutters clear of debris.


1. Roof Rot – when you have leaves and other debris clogging your gutters, the chances are that water will flood over the back of the gutter, into the eaves of the roof and will enter the inside of the dwelling, causing rot.

2. Damage to Brackets – clogged gutters are HEAVY! This can results in your brackets holding too much weight. This means the brackets can break and the gutter can fall down, resulting in a large cost. And your gutters might still be in good condition and not ready for replacement!

3. Pesky Pests – if you’re not the insect-loving kinda person, then you really do want to keep those gutters clear. A bed of damp leaves can be very enticing to mosquitoes, frogs, and a variety of other creepy-crawlies.


So, now you’ve got your weekend sorted…. !


If you’re too late, and you suspect gutter or roof damage, then contact us today. We carry out repairs, maintenance and replacement of roof sheeting, guttering and downpipes. Call us on 02 6658 8758.



We’ve been servicing the Coffs Coast for years and we are finding that there are a lot of properties that have extremely high water pressure. Ie over 500kpa which is the maximum water pressure in Australia!


While you may not think that high water pressure is a bad thing (and may just think it’s a good thing!), high water pressure can lead to damage. Expensive damage such as leaks, water wastage and pipe damage.


How do you know if you have high water pressure? You can look out for water pressure induced issues such as leaks appearing intermittently such as at night, or toilets running without being used. However, for $50, one of our skilled plumbers can come out and conduct a water pressure test to confirm whether your property is at risk.  From there, we can fit a pressure limiting device to the water mains and conduct the test.  Ensuring you have the correct water pressure means your tapware and appliances are all protected.


Need a water pressure test? No problems! Give us a call on 02 6658 8758!




There’s a lot to love about gas hot water systems, and at Pure Flow Plumbing, we’re big fans!


Not only does a gas system provide INSTANT hot water (take that, cold mornings!), they also heat water on demand.  Below are 4 reasons you should consider a gas hot water system (and us to install it!)


1. No wasted power = energy efficient. Yes!  We love gas because no energy is wasted keeping water hot in a storage tank when you’re not using it. This means its energy efficient with some models boasting 7 star energy ratings!

2. Heats on demand. Another great reason (that’s also energy efficient!) is that the water is only heated when you need it. So, if you’re away on holidays, or at work, then there’s no wasted power during this time.

3. Continuous hot water. Let’s face it – there's NOTHING worse than enjoying a long, hot shower, only for the water to go cold. Gas hot water systems will keep heating as long as you need it.

4. Reduced maintenance requirements. These types of hot water systems do tend to have less maintenance requirements than others, as there’s no tank to leak or corrode.


However, there is one thing you should be aware of. You do need to clean the systems regularly, as they do suck in a lot of impurities when operated.  We suggest getting us in periodically to have it stripped down and cleaned out.  This will prevent any electrical short outs.


Need a new water heater? Give us a call today on 02 6658 8758!












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